FAQ

Can't I just buy dance items at Target or Walmart?

While these big box store do carry dance products, they are limited in their sizes and often low quality.  Some dance studios won't even allow their dancers to purchase their shoes from these retailers.  At Tutus and Tendus, we have high quality products in toddler through adult plus sizes, you get a personal fitting, we have products for all budgets, a large selection of styles and colors, and you are supporting your local Rochester community!

How often do you get new products?

We are always adding new fashion items and making sure our basic shoe and tight inventories are in stock.  As a new store, it can sometimes be hard to know what products and sizes will be the most popular, so if you need something in a size we don't currently have we will gladly order it and alert you when we have it in.  Follow us on Instagram and Facebook to see our latest finds!

Where should I park?

We have a parking deck directly behind our store and the first hour is free!!  Take advantage!  There is also metered street parking right in front of our store.

Do you ever have sales or offer discounts?

Yes!!  Keep up to date with our sales and get special offers by joining our email list!  Also check your dance studio, local publications, or our website for coupons.

Are gift certificates available?

Yes!  Our gift certificate amount has a minimum of $20.

What is your return policy?

Returns and exchanges may be made within 30 days of purchase with original receipt and tags intact.  No returns on clearance, used shoes, or opened tights or undergarments.

Why do I have to schedule a pointe shoe fitting instead of just walking in?

 We want to make sure that our pointe shoe customers will have an experienced fitter fully available to only you for however long it takes! An appointment ensures that we will have enough staff working so that our fitters can give you their  full attention.  We will only sell pointe shoes to students who are deemed ready by their dance teachers.


Click the link below to shop Eurotard Dancewear online!

 

Have other questions?  Email us at info@tutusandtendus.com or give us a call at 248-710-9009.

 

 

 

 

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